Last updated: July 25, 2025
1. Introduction
These Terms of Use (“Terms”) are a binding contract between you and Locals Ltd. or any of our affiliated entities (referred to here as “Locals”, “we”, “us”, “our”). The Terms apply to your access to, and your use of our website at https://locals.org/ (“Website”), our mobile applications (“App”) and our other online products or services that link to these Terms (collectively, “Locals Service” or “Services”) through our Website or App.
By accessing or using the App or Website, you acknowledge and agree to the following Terms, which will bind you at all times and in whatever manner you use the Locals Services. If you do not agree, or you do not have the authority to accept these Terms, you must not use the Locals Services.
ARBITRATION NOTICE. PLEASE CAREFULLY READ THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER SECTION. IT AFFECTS HOW POTENTIAL DISPUTES ARE RESOLVED BETWEEN YOU AND LOCALS AND INFORMS YOU OF YOUR OPT-OUT RIGHTS.
2. Application of these Terms
These Terms, together with any other documents which we tell you are part of them (collectively these “Terms”), set out the terms on which Locals Services may be used.
Our Privacy Policy should also be read alongside these Terms. Under data protection legislation, we are required to provide you with certain information including who we are, how we process your personal data, and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Policy which you can find here.
Please, read also our Cookie Notice on how we use cookies and similar technologies.
If you are a Creator and use Locals Services to conduct Paid Activities, manage Clubs or otherwise monetize through Locals Services, you acknowledge and agree that your use of such features is subject to the Creator Terms of Service. By offering any Paid Activity through the Locals platform, you agree to fully comply with the Creator Terms of Service at all times.
As a Creator, you are responsible for ensuring that all Participants of your Paid Activities comply with the Community Guidelines. You shall take reasonable and proactive steps to monitor behavior within your community and to address any violations. Locals retains the right to oversee overall compliance and may review content, conduct, or activities as needed.
As a User of our Platform, you are required to comply with our Acceptable Use Policy, which outlines the standards for appropriate and lawful behavior while accessing or using our services. We strongly encourage you to review the Acceptable Use Policy to understand what is permitted and what may result in suspension or termination of your access.
Mobile Platforms Notice. The ways in which you can use Locals Services may also be subject to the rules and policies of the App Store or Google Play (“Mobile Platforms”). Please, read our App Terms And Conditions. In the event of any inconsistency or conflict between these Terms and the Mobile Platforms’ terms and conditions, the Mobile Platforms’ terms and conditions will prevail in respect of that inconsistency or conflict.
Depending on where your location, you may have rights under applicable local laws that cannot be waived. Nothing in these Terms limits any such rights under those laws.
Please note the following rules which apply to these terms and conditions:
the headings do not affect the interpretation of any provisions;
where we use the singular of a word, this also includes the plural (or vice versa); and
if we use terms such as “including”, “include”, “in particular”, “for example” or any similar expression, we do this for illustrative purposes only and this does not limit the scope or meaning of the overall provision (i.e. where we use such words, we are providing examples only and the examples are not exhaustive).
3. Changes to These Terms
We may make changes to these Terms at any time, including, but not limited to, in order to: (a) comply with any changes to the law or regulations that apply; (b) to reflect any technical changes, such as to respond to security breaches; or (c) deal with changes to Users’ needs and changes to our business.
Provided you have registered an account with us, we will try to notify you of any changes to these Terms by email or a pop-up notice when you next access your account.
If you do not agree to any changes to these Terms that we may make, do not use the Locals Services. In addition, you may close your account by contacting us.
We may update and change our Website and our App from time to time, to reflect changes to needs of our Users and business. We will notify our Users of any major changes.
4. Scope of Locals Service. Definitions
Locals is a community management and monetization platform that enables individuals (“Creators”) to build, operate, and grow their own online communities (“Clubs”), gatherings, and social events (“Events” and collectively – “Activities”) through Locals App and/or Website. Activities are accessible by third-party users, including those to whom Creator has granted access (“Members” or “Participants”).
For the purposes of these Terms:
User means any individual or representative of an organization, who accesses or uses the Locals Services in any capacity, including but not limited to browsing content, participating in Activities as a Member, or acting as a Creator. All Users are subject to these Terms and the Community Guidelines.
Creator refers to any User who may act as an individual or legal entity that creates and manages a Club, organizes an Event, or otherwise offers Activities through the Locals Services, whether for free or for a fee.
Member or participant refers to any User who joins or participates in a Club or Activity hosted by a Creator.
Club refers to a recurring Activity or set of Activities organized by a Creator to engage Members, which may include events, announcements, chats, and other interactions.
Event means a one-time Activity organized by a Creator, which may require a one-off payment or RSVP to participate. The Event may be part of a Club-related activities or held independently of the Club, but in either case do not require an ongoing membership.
Activity means any social experience organized by a Creator and offered through the Locals Services. Activities can be one-time (Event) or recurring (Club), public or private, free or paid – up to a Creator.
Locals Content means any content (including but not limited to text, images, photos, audio, video, software, code, and all other forms of data, materials or communication that the we create and make available in connection with the Locals Services, including but not limited to visual interfaces, interactive features, graphics, design, all other elements and components of the App and Website) published or made available by us through the Locals Services (as well as by any emails and our notifications); and
User Content means content provided by other Users of the Locals Service, including details of Activities and feedback or comments provided by Participants through the Locals Service.
Although we provide the Locals Services so that individuals may connect and enjoy Activities, we are not responsible for the Activities themselves, or any consequences of hosting or attending an Activity arranged through the Locals Service. For more details, please see "Our liability to you" and "Your liability to us" sections herein.
5. Licenses. Content.
License to Locals Services. Locals hereby grants you a personal, non-exclusive, non-transferable, limited license to: (a) use the Services in accordance with these Terms; (b) use of the Locals Content as part of your use of the Locals Services, and (c) download and install an instance of the App onto your mobile device. You are not allowed to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained directly from the Services. Further, you may not reproduce any part of the Services and any such violation with respect to the Services will terminate the license(s) granted herein.
Locals Content. The Services as well as any materials provided, contained in or made available for use in connection with the Services – Locals Content – are protected by law, including, but not limited to United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. All rights, title and interest (including all copyrights, trademarks and other intellectual property rights) in the Services and the Locals Content, including any and all names, designs, graphics, data, images, pictures, logos and icons on the Services and the Locals Content belong to Locals. The compilation of all content, including the look and feel of the Services, is the exclusive property of Locals. Except as may be expressly provided herein, nothing contained in these Terms or elsewhere shall be construed as Locals conferring any license or right, by implication, estoppels or otherwise, under copyright, trademark or other intellectual property rights, to the Services or any of the Locals Content to you. You may not, without the permission of Locals, “mirror” any of the Locals Content on any other server. Any unauthorized use of any of the Locals Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes, and subject you to civil and criminal prosecution.
User Content. You retain ownership of the User Content. By uploading, you confirm that you have all necessary rights and permissions to post it, including from any third parties who may appear in the content. You hereby grant Locals a non-exclusive, worldwide, royalty-free, sublicensable, fully transferable, irrevocable (except with respect to personal information to the extent required by applicable law) license and right to collect, access, use, derive, disclose, generate, transfer, transmit, store, host, or otherwise process data, information, and other content and materials (including, but not limited to, text, messages, audio content, video, images, or other works) submitted to the Service together with data concerning use or performance of the Service: (a) during any period in which you access or use the Service (including pursuant to an agreement between you and Creator), for the purpose of exercising Locals; rights and performing its obligations under these Terms and any agreement with the Creator (including, without limitation, to provide the Service) and (b) in perpetuity, in a form that does not identify you as the source thereof and does not otherwise constitute personal information, to develop and improve Locals Services and for all other lawful business practices, such as analytics, benchmarking, and reports. When you publicly post content (including on social media by tagging or mentioning Locals), you grant us a limited license to use that content for promotional purposes. This license is revocable upon request.
Third-Party Materials. You understand that by using the Services, you may encounter data, information, applications, materials, link-outs and other content from third parties (collectively, “Third-Party Materials”), and data, information, applications, materials and other content from Locals, that may contain errors, be offensive, indecent, or objectionable. You use the Services, and rely upon any Third-Party Materials, at your sole risk. Locals will not have any liability to you for any Third-Party Materials may be found to be offensive, indecent, or that are inaccurate, incomplete, untimely, invalid, illegal, indecent, of poor quality, or otherwise objectionable.
Disclaimer. Users are solely responsible for ensuring that use of the Service to store and transmit User Content is in compliance with all applicable laws and regulations. Content must comply with Locals Community Guidelines, and we expect you to act in good faith. Locals is under no obligation to edit or control User Content that you post or publish, and will not be in any way responsible or liable for the foregoing. However, we reserve the right to review, moderate, or remove content as outlined in Locals Moderation Policy. We may, however, at any time and without prior notice, screen, remove, edit, or block any User Content that violates these Terms or that are otherwise objectionable in Locals’ sole judgment.
6. Creating an Account
To use the Locals Services, you must create an account by following the sign-up process and providing accurate and complete information. You may register using an email address or a valid third-party account (e.g., Apple, Google), and you agree to keep your account information up to date.
You are responsible for all activity that occurs under your account. Keep your login credentials confidential and do not share your account with others. If you believe your account has been compromised, please notify us immediately.
All information provided by you when creating an account must be accurate and complete. If your account information changes at any time, you must update it as soon as possible.
We may restrict, suspend, or disable your account if we believe you have violated these Terms or Locals Community Guidelines. We also reserve the right to deny or remove any username or screen name at our discretion.
By creating an account, you also confirm that:
if you are a Creator, you will provide Activities in accordance with all applicable laws and guidelines, including Creator Terms of Service;
if you are a Participant at an Activity, you will comply with all applicable laws and guidelines, including applicable health and safety requirements, while attending that Activity;
you are not currently restricted in any way or pursuant to any applicable laws from offering, hosting, or attending an Activity; and
you will comply with the Locals Community Guide at all times.
After creation and verification of your account through the Locals Services, you will be permitted to create and offer your Activity to Users as well as participate in Activities through the Locals Services. Once you have created an account, you can:
request to participate in Activities as a Participant (a “Request”); and
offer Activities as a Creator.
7. Eligibility
You are not permitted to access or use the Locals Services unless you are at least 18 years old. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 18 years of age; and (b) your registration and your use of the Services complies with all applicable laws, these Terms and Locals Community Guidelines.
9. Managing and Participating in Activities
To participate in an Activity, you must submit a request to join (“Request”). The Creator has full discretion to review Requests and select which Users will be accepted as Participants. Selection is not guaranteed, and Locals does not control or influence a Creator’s decision-making process, including the total number of Participants accepted.
Creators may establish additional eligibility criteria, conduct identity or background checks, or request other information from Users as part of the selection process. These requirements must be communicated by the Creator in a clear and explicit manner and subject to additional terms and conditions for particular Activity. Locals reserve the right to request certain verifications or information where needed for safety or legal compliance. If the information you provide is incomplete, inaccurate, or not submitted in time, your Request may be rejected or revoked.
Free Activity. Each Activity, one-time or recurring Activities within a Club that Creator hosts for free without any fee charged through Locals Services is referred to herein as a “Free Activity”. Creator may not request or require any purchase, payment, donation, or other financial contribution in exchange for participation. Creators must be transparent when communicating any cost expectations and should not mislead Users into paying off-platform. Violations may lead to enforcement under Locals Moderation Policy.
Paid Activity. Certain Activities offered by Creators through Locals Services require a fee to join or access. These are collectively referred to as “Paid Activities”, and include:
Paid Events: One-off or time-limited Activities organized by Creators that require an entrance fee, ticket, or registration payment for participation; and
Club Memberships: Ongoing access to a Creator’s community spaces – Clubs, offered on a subscription basis, which may include exclusive Activities, member-only events, or ongoing interaction and community participation. Certain Activities offered through Locals Services require a fee to join or access.
Creators are solely responsible for (i) setting and communicating the price and terms of their Paid Activities; (ii) handling communications with Participants; (iii) managing and resolving refund requests, disputes, or chargebacks; (iv) ensuring their Paid Activities are in full compliance with this Terms and Locals Community Guidelines, including without limitation Locals Acceptable Use Policy.
Locals acts only as a facilitator of the transaction between Participant and Creator through the Locals Services. We do not set or control prices, nor do we provide or guarantee any specific features or content in relation to Paid Activities. We expressly disclaim any responsibility or liability for payments and fees exchanged between Creators and Users in respect of Paid Activities.
Users are encouraged to carefully review the terms provided by each Creator prior to submitting a request or payment.
Cancelation of Activity. We reserve the right to limit, change or cancel any Activity where we have a reasonable reason for doing so, at our sole and absolute discretion. If this happens, we will do our best to notify Users in advance via the Locals Services if it is possible for us to do so. If we cannot notify the User in advance, we will provide a written explanation for the limitation, modification, or cancellation within a reasonable time thereafter. For more details please check Locals Community Guidelines.
Refunds and Claims. Creators are fully responsible for handling refund requests and complaints (“Claims”) from Participants in relation to their Paid Activities.Participants must contact the Creator directly with refund or cancellation questions.
Locals does not process refunds directly and does not mediate between Participants and Creators, except as required by law or platform policy.
All refund eligibility and process requirements are set out in Locals Refund Policy.
10. Payments
Free Use. Some functionalities and features of Locals Services for Creators (e.g. Locals Starter plan) and Members are available free of charge.
Locals Paid Plans. We also offer paid plans for Creators that provide access to enhanced services and features for a fee (“Locals Pro plan and Locals Business planCreators Hub”). Fees for the Service will be as indicated on Locals pricing page located at https://locals.org/lp/pricing. Certain content, products or services included in such plans (e.g. "Locals Pro" membership) may change from time to time, as we introduce new features, develop our existing offering and sometimes retire features that aren't working out as planned.
Locals Premium Membership. Locals may offer an optional Premium Membership for Members, providing access to additional in-app features designed to improve the Members’ user experience. Premium Membership is not required to use the core Locals Services and does not affect access to Paid Activities hosted by Creators unless otherwise specified.
Paid Activities. Some Events and Club Memberships hosted by Creators are accessible only upon payment of a fee determined solely by the Creator. Pricing, availability, access rules, and any special conditions related to Paid Activities are governed by the Creator’s own community terms. Locals does not set prices, control availability, or manage the terms of Paid Activities, and is not involved in the negotiation, execution, or performance of any agreement between the Creator and the User. All payments for Paid Activities are processed by third-party payment service providers through their own systems integrated into the Locals Services. Locals does not act as a merchant of record or financial intermediary for these transactions. You should use common sense in deciding whether to make a payment to any Creator. We cannot ensure that organizers will use payments as they promise or as you expect. You should check Locals Refund Policy before making any payments to a Creator.
Third Party Payment Providers. A Creator that uses Locals Services to accept payments from their Members must comply with the terms and conditions of the third party provider of the applicable payment service used to receive the payment. Locals does not provide those payment services, is not a party to the agreement between Creator and the applicable third-party provider, and will not be liable or responsible for your use of those third-party payment services.
Mobile Platforms’ Payments. Your purchase will be subject to a Mobile Platform's applicable payment policy, which may or may not allow for refunds. Please contact the certain Mobile Platform regarding any refunds or to manage your Subscription. We are unable to view, access, or modify any financial transactions from Mobile Platforms for security and privacy reasons.
– If made via a Google in-app subscription or purchase learn more about refunds from Google Play here.
– You can request a refund for an Apple in-app subscription or purchase by following the guidance here.
Automatic Subscription Renewals. Fees for certain aspects of Locals Services may be billed on either a recurring basis or on a one-time basis. If billed on a recurring basis, you authorize Locals (in case of fees charged by Locals) or Creator (in case of fees for Paid Activities to charge the applicable fee to the designated payment method with no refunds. While you may cancel auto-renewal or cancel your subscription at any time by contacting the Creator (in case of fees charged by Creators) or reaching Locals at [email protected], refunds will be issued solely pursuant to our Locals Refund Policy. Tip: To cancel your organizer subscription, see this FAQ on Locals Pricing page.
No Refunds. By default, all payments made for Paid Activities are non-refundable, unless otherwise specified by the Creator. You may contact the Creator directly to request a refund, but Locals does not guarantee or facilitate refunds on behalf of Creators. For Locals paid plans (Locals Pro, Locals Business), Locals may issue a 30-Days guaranteed money-back from the membership start date. Refunds of fees paid for Locals Premium Memberships are subject to the terms and billing policies of the Mobile Platforms. Please review Locals Refund Policy for full details on eligibility, procedures, and exceptions.
Prohibited Payments. You may not use the Locals Services or any integrated payment infrastructure to conduct or facilitate payments for any prohibited or unlawful purpose. Locals’ payment systems and integrated third-party payment providers must not be used to process transactions related to any of the following (this list is non-exhaustive):
Adult content, escort services, or sexual solicitation
Sale or promotion of illegal drugs, controlled substances, alcohol, tobacco products, or drug paraphernalia
Gambling, betting, lotteries, or related services
Weapons, ammunition, explosives, or weapon accessories
Multi-level marketing (MLM) businesses, pyramid schemes, Ponzi schemes, or similar fraudulent models
Any illegal goods, services, or activities, or the promotion or facilitation of unlawful conduct
Changes in Pricing. We reserve the right to change our subscription plans or adjust pricing that will be applicable to your future purchases for Locals Services or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms, any price changes will take effect following notice to you.
11. User Conduct
As a specific condition of your use of any of the Services, you explicitly agree not to, and not to permit any third party to: (a) use any of the Services for any purpose that is unlawful or prohibited by applicable legislation, these Terms and Locals Code of Conduct; (b) intentionally submit or transmit inaccurate information through the Services; (c) impersonate or pretend to be anyone else while using the Services; (d) use the Services in any way that could damage, disable, overburden, or impair any of the Services, or interfere with anyone else’s use of any of the Services; (e) attempt to gain unauthorized access to Locals computer systems or networks connected to Locals, through hacking, password mining or any other means; (f) attempt to reverse engineer any portion of any of the Services or attempt to infringe the intellectual property rights of others in any way; (g) obtain or attempt to obtain any materials or information through any means not intentionally made available through any of the Services; (h) attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of our Services that you are not authorized to access; (i) introduce any malicious or technologically harmful material into our Services; (j) develop or use any third-party applications that interact with our Services without our prior written consent, including any scripts designed to scrape or extract data from our Services; and (k) use our Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.
12. Right to Terminate
If you do not comply with our Terms or if we are investigating any suspected non-compliance or misconduct by you, we may take such action that we think is appropriate or necessary, including suspending or ending your access to the whole or any parts of the Locals Services with immediate effect and permanently. If your non-compliance is curable, we will give you a reasonable opportunity to do so. You may contact us about your suspension or ending your access to Locals Services at contacting us.
We retain the right to investigate any non-compliance with these Terms and any misconduct, we shall be entitled to take any action that we deem appropriate or necessary during or in response to such investigation.
You may stop using the Locals Services at any time.
You may close your account and terminate the use of Locals Services at any time by following the on-screen instructions or by contacting us.
From time to time and without prior notice to you, we may change, expand, and improve the Locals Services. We may also, at any time, cease to continue operating part or all of the application or selectively disable certain features of the application. Your use of the Locals Services does not entitle you to the continued provision or availability of the Locals Services. Any modification or elimination of Locals or any particular features will be done at our sole discretion.
If we suspend or terminate your rights to use the Locals Services:
you must stop all activities authorised by these Terms, including your use of the Locals Services (and any Content);
you must delete or remove the Locals Services from all mobile devices in your possession and immediately destroy all copies of the Locals Services which you have and confirm to us that you have done this; and
we shall be entitled to remotely remove access to the Locals Services from your devices and cease providing you with access to the Locals Services.
13. Our Liability to You
Locals assumes no liability of any kind whatsoever for any outcome of any interaction (online or offline) resulting from the Activities (including the cancellation of an Activity), Content or Locals Services (including any resulting health issues, physical or mental harm, accident, or injury that you may suffer). You are advised to exercise good judgement and caution when acting on the information available through the Locals Services.
Although we use our reasonable efforts to update the Locals Content and the Locals Services as much as we can to make it more relevant and interesting to Users, we do not actively monitor the User Content and are under no obligation to update any Content. Therefore, we make no representations, warranties, or guarantees (whether express or implied), that the Content or the Locals Services are accurate, complete, and up-to-date, or to the suitability of the Locals Services or the Content for you.
Please note, although we provide the Locals Services so that individuals may connect and enjoy Activities, we are not responsible for the Activities themselves, or any consequences of hosting or attending an Activity arranged through the Locals Service.
We do not assume any liability for any outcome of any interaction (online or offline) resulting from the Content or Locals Services (including any resulting health issues, physical or mental harm, accident, or injury that you may suffer). You are advised to exercise good judgement and caution when acting on the information available through the Locals Service. We also do not assume any liability arising from the cancellation of an Activity.
We do not guarantee that our Locals Service, or any content on it, will always be available or be uninterrupted.
To the fullest extent permitted by law we make no warranties as to our Locals Services or content. You agree that our Locals Services and the Content are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Locals Services or the Content will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of Locals Services or the Content is free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of our Locals Services or the Content or their correctness, accuracy, timeliness, reliability or otherwise
You are responsible for the information you share with other Users when you disclose information on the Locals Service. We are not responsible for the conduct of any User of the Locals Services. You agree to use caution in all interactions with other Users, particularly if you decide to communicate outside of the Locals Services or participate in an Activity as a Participant.
Please be aware that we do not conduct criminal background or similar checks on any Users or otherwise inquire into the background of the Users (in each case including Creators or Participants). You are solely responsible for all of your communications and interactions with other Users, and you should ensure you take appropriate precautions when communicating with other Users or attending or hosting activities. We make no commitments, and assume no liability, in connection with the conduct of the Users, on or off the Locals Service. We do not assume any liability for any outcome of any interaction (online or offline) resulting from the content or Locals Services (including any resulting health issues, physical or mental harm, accident, or injury that you may suffer). You are advised to exercise good judgement and caution when acting on the information available through Locals Service.
To the fullest extent permitted by law we do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition, or issue, or otherwise, due to any act or default of anyone (including Creators or other Users) or any business, whether owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise, affiliated with us. We do not assume liability for any owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise who are engaged with the Locals Services or the Content, or in any way or in any location. Locals assumes no liability whatsoever on any theory of recovery related to Activities.
You specifically acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any Users, including you.
We are also not responsible to you if our provision of the Locals Services is delayed by an event or cause outside our control.
To the extent you are aware of suspicious, fraudulent, or behaviour, please immediately report it to us. You should block and report anyone that violates these terms, including (a) underage Users, (b) harassment, threats, and offensive behaviour, and (c) inappropriate or harmful behaviour of any kind, (d) fraudulent profiles, or (e) activities not conducted in accordance with these terms or applicable law.
To the fullest extent permitted by law, we do not assume liability for any owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise who are engaged with the Locals Services or its content, or in any way or in any location in connection with any Activity, the Locals Services and/or the Content.
We do not exclude or limit in any way our liability to you where it would be unlawful for us to do so. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Except as set forth in the preceding sentence, our total liability to you arising under or in connection with these Terms shall be limited to fifty Euros (€50).
TO THE FULLEST EXTENT PERMITTED BY LAW IN NO EVENT WILL WE BE LIABLE TO ANY PARTY FOR ANY TYPE OF DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EQUITABLE OR CONSEQUENTIAL DAMAGES FOR ANY USE OF OR RELIANCE ON THE LOCALS SERVICES OR CONTENT, OR ON THOSE AFFILIATED WITH US IN ANY WAY, AND YOU HEREBY RELEASE US FROM ANY AND ALL CLAIMS; INCLUDING, WITHOUT LIMITATION, THOSE RELATED TO LOST PROFITS, PERSONAL OR BUSINESS INTERRUPTIONS, PERSONAL INJURIES, ACCIDENTS, MISAPPLICATION OF INFORMATION, OR ANY OTHER LOSS, PHYSICAL OR MENTAL DISEASE, CONDITION OR ISSUE, OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR DIFFICULTIES.
Creators are fully responsible for their own Activities. Therefore, under no circumstance shall Locals assume legal responsibility for damages related to such Activities or to other interaction between its Users. Nor is Locals legally responsible for the behaviour or actions of Members, Creators or any other type of attendees during any Activities held on the platform.
14. Your Liability to Us
You shall be responsible for any losses, damages, costs, and expenses which we suffer which are caused by your breach of these Terms.
To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless Locals, our parent entity, subsidiaries and affiliated companies, and their respective officers, employees, directors, contractors and agents, from and against any and all claims, causes of actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including attorneys’ fees) and all amounts paid in settlement arising out of, connected with, or accruing from (a) your access to and use of the Locals Services and the Content; (b) your violation or breach of these Terms, (c) your violation of any applicable law; (d) your User Content, or (e) your interaction with any other User. We may assume the exclusive defence and control of any matter for which you have agreed to indemnify us, and you agree to assist and cooperate with us in the defence or settlement of any such matters.
You shall be responsible for any losses, damages, costs, and expenses which we suffer which are caused by your breach of these Terms.
To the fullest extent permitted by law, you release us, our parent entity and subsidiaries and affiliated companies, and their respective officers, employees, directors, contractors and agents from any and all responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with the following: (i) your use of the Locals Services, including participation and attendance at Activities; (ii) disputes between Users, including those between you and other Users; (iii) disputes related to Paid Activities, Direct Payments or between you and a Paid Activity Payment Processor; (iv) User Content or third party Content; (v) claims relating to the unauthorised access to any data communications or content stored under or relating to your account, including unauthorised use or alteration of such communications or your User Content.
If you are a California resident you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favour at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
We may assume the exclusive defence and control of any matter for which you have agreed to indemnify us and you agree to assist and cooperate with us in the defence or settlement of any such matters.
15. Third Party Links
The Locals service may offer links or other means to access services, websites, technologies, and resources provided or made available by third parties (referred to as "Third-Party Services"). Your access and use of these Third-Party Services may be subject to additional terms and conditions, privacy policies, or agreements with the respective third parties. You might need to authenticate or create separate accounts to use Third-Party Services on their websites or technology platforms.
Certain Third-Party Services may grant us access to specific information you've shared with third parties, and we will handle, store, and disclose such information in accordance with our Privacy Policy. For details on the implications of activating Third-Party Services and our handling of information related to you and your use of such services within the Locals service, please refer to our Privacy Policy.
Locals does not have control over, nor is it accountable for, Third-Party Services. This includes aspects such as the accuracy, availability, reliability, or completeness of information shared through these services, as well as their privacy practices. We recommend that you thoroughly review the privacy policies of the third parties providing these services before utilizing them. It is important to note that any costs and charges associated with your use of Third-Party Services are your responsibility, and not the responsibility of Locals.
Locals provides these Third-Party Services as a convenience, and their integration or inclusion does not imply endorsement or recommendation. Any transactions or interactions you have with third parties while using the service are solely between you and the third party. Locals will not be directly or indirectly responsible or liable for any damage or loss alleged to be caused by or in connection with the use of or reliance on any Third-Party Services.
The Locals Services may include information and materials uploaded by other Users, including information about Activities provided by Creators. This information and these materials have not been verified or approved by us. The views expressed by other Users (including Creators) on the Locals Services do not represent our views or values.
16. Copyright Notice
If you are a User based in the United Kingdom/the EU: If you believe any materials accessible on or from the Locals Services infringe your copyright you may raise an objection (“Objection”) by notifying us at [email protected] and we shall endeavour to review the Content and may take an action as we deem appropriate (including removal of the Content, or rejection of your Objection). Unless otherwise specified in the Objection, you acknowledge that we have the right to disclose your identity and contact details to the person responsible for any particular item of Content. We reserve the right to refuse to disclose, unless compelled to do so by law, the identity or contact details of any person who is responsible for Content.
If you are a User based in the United States of America: Locals respects the intellectual property rights of others and requests that users of the Services do the same. If you believe that your work is being used in connection with the Services in a way that constitutes copyright infringement, you may notify us by providing our copyright agent with the following information in writing: (a) the electronic or physical signature of the owner of the copyright or the person authorized to act on the owner’s behalf; (b) identification of the copyrighted work that you claim has been infringed; (c) identification of the material that is claimed to be infringing and information reasonably sufficient to permit Locals to locate the material (for example, by providing a URL to the material); (d) your name, address, telephone number, and email address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in your notification is accurate and a statement, made under penalty of perjury, that you are the copyright owner or are authorized to act on the copyright owner’s behalf.
Our designated agent to receive notification of claimed infringement can be reached at: – c/o Locals.org, Inc. – 8 The Green Suite #10745 Dover, DE 19901 – Email address: [email protected]
In appropriate circumstances, we will terminate the accounts of Users who are repeat copyright infringers.
17. Statute of Limitations
We each agree to first contact each other with any disputes and provide a written description of the problem, all relevant documents/information, and the proposed resolution. You agree to contact us with disputes by contacting us at the address provided in these Terms. We will contact you based on the contact information you have provided us.
If after 30 days the parties are unable to resolve any dispute raised under the previous provision, the dispute may be submitted to arbitration consistent with this Section. The parties understand that they would have had a right or opportunity to litigate disputes through a court and to have a judge or jury decide their case, but they choose to have any disputes resolved through arbitration.
18. Binding arbitration clause and class action waiver (applicable to U.S. Users only)
To the extent permitted by applicable law, any claim or cause of action arising out of or related to the Locals Services, these Terms and/or the Privacy Policy must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Agreement to Arbitration; Class Waiver: If you are U.S. User you and we agree, except as provided below regarding small claims court proceedings, any dispute, claim, or controversy arising out of or relating in any way to , the Locals Service, and the Content, including, but not limited to, our Privacy Policy and/or our privacy practices generally, these Terms, and this Arbitration Agreement, shall be determined by binding arbitration. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. YOU AGREE THAT, BY AGREEING TO THESE TERMS, THE U.S. FEDERAL ARBITRATION ACT GOVERNS THE INTERPRETATION AND ENFORCEMENT OF THESE TERMS, AND THAT YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. This arbitration provision shall survive termination of these Terms.
Pre-Filing Mediation. In the event of a dispute, prior to initiating arbitration, the party asserting the claim must first send to the other, by overnight courier, a written Notice of Claim (“Notice”). If you are the claimant, the Notice to Us must be addressed to: Locals Ltd., Gladstonos 12-14, Paphos 8046, Cyprus with a copy by email to [email protected]. If we are the claimant, the Notice must be sent to the address we have on file for you in your Account. The Notice must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought. Following receipt of the Notice, each party agrees to negotiate with the other in good faith about the claim. If the claim is not resolved to the satisfaction of the claimant within sixty (60) days after Notice is provided, the claimant may pursue the claim in arbitration or file a claim in small claims court, as appropriate.
Additional Arbitration Provisions:
Settlement Offers: During the arbitration, the amount of any settlement offer made by you or Us shall not be disclosed to the arbitrator.
Initiating A Claim: The form required to initiate an arbitration can be printed or downloaded from www.adr.org. Alternatively, you may contact the arbitration administrator by calling 1-800-778-7879 or writing to the American Arbitration Association, 120 Broadway, Floor 21, New York, NY 10271.
Fees for Initiating Arbitration: If you are required to pay a filing fee to initiate arbitration, after we receive notice of the initiation of arbitration, We will promptly reimburse you for your payment of the filing fee at the address provided in the Notice, unless your claim is for greater than US$10,000.
Applicable Rules; Administrator: The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (the “AAA”), as modified by these Terms, and will be administered by the AAA. The AAA Rules and Forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879 or writing to the American Arbitration Association, 120 Broadway, Floor 21, New York, NY 10271. The arbitrator is bound by the terms of these Terms. All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this Arbitration Agreement.
Location of Hearing: Unless you and We agree otherwise, any arbitration hearings will take place in New York, New York. If your claim is for US$10,000 or less, we agree you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds US$10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a written decision sufficient to explain the essential findings and conclusions on which the award is based.
Class Waiver: YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and We agree otherwise, the arbitrator may not consolidate the claims of more than one party, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable as applied to any claim asserted by any individual, then the entirety of the arbitration provision set forth herein shall be null and void.
Injunctive Relief Limitation: The arbitrator may award declaratory or injunctive relief only in favour of the individual party seeking relief and only to the extent necessary to provide the relief warranted by that party’s individual claim.
Small Claims Procedure Alternative: Notwithstanding the foregoing binding arbitration procedure, either party may bring an individual action in small claims court (provided the claim otherwise qualifies for such a program) as an alternative to proceeding with arbitration.
OPT-OUT PROVISION. YOU HAVE THE RIGHT TO OPT-OUT OF THIS ARBITRATION PROVISION WITHIN THIRTY (30) DAYS FROM THE DATE THAT YOU FIRST USE, OR ATTEMPT TO USE, THE LOCALS SERVICES BY WRITING TO HTTPS://LOCALS.ORG/CONTACT-US OR TO THE ARBITRATION NOTICE ADDRESS. FOR YOUR OPT-OUT TO BE EFFECTIVE, YOU MUST SUBMIT A SIGNED WRITTEN NOTICE OPTING OUT AND CONTAINING ENOUGH DETAILS ABOUT YOU FOR US TO BE ABLE TO IDENTIFY YOU WITHIN THIRTY (30) DAYS. IF MORE THAN THIRTY (30) DAYS HAVE PASSED, YOU ARE NOT ELIGIBLE TO OPT OUT OF THIS PROVISION AND YOU MUST PURSUE YOUR CLAIM THROUGH BINDING ARBITRATION AS SET FORTH IN THESE TERMS.
YOU ACKNOWLEDGE AND AGREE THAT THE BINDING ARBITRATION AGREEMENT AND THE CLASS ACTION WAIVER, AS WELL AS WARRANTY DISCLAIMERS AND LIABILITY AND REMEDY LIMITATIONS IN THESE TERMS ARE MATERIAL TERMS OF THESE TERMS AND THAT THEY HAVE BEEN TAKEN INTO ACCOUNT IN THE DECISION BY US TO PROVIDE THE LOCALS SERVICE.
NO TRIAL BY JURY. TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.
19. Miscellaneous
Assignment. We can assign, transfer, or subcontract any or all of our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights as set out in these Terms. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing in advance.
Third Party Rights. These Terms are between you and us and are not intended to give third parties any rights to enforce all or any part of these Terms.
Severability. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
International Use. You represent and warrant that you are in compliance with all laws, restrictions and regulations administered by the Office of Foreign Assets Control (“OFAC”), the U.S. Department of Commerce, the United Nations, the European Union and its Member States, and the United Kingdom (“Economic Sanctions Laws”) or any other governmental entity of your jurisdiction imposing economic sanctions and trade embargoes (“Economic Sanctions Laws”) against designated countries (“Embargoed Countries”), entities and persons (collectively, “Embargoed Targets”). You represent and warrant that you are not an Embargoed Target or otherwise subject to any Economic Sanctions Law. You agree to comply with all Economic Sanctions Laws. Without limiting the generality of the foregoing, you agree not to (a) directly or indirectly export, re-export, transship or otherwise deliver any products, services, technology, or information of any portion thereof to an Embargoed Target or (b) broker or otherwise facilitate any transaction in violation of any Economic Sanctions Laws.
Pre-judicial Dispute Resolution. In case of any dispute arising from these Terms or your use of the Locals Services, the parties will try to resolve it informally by consulting each other and reaching a satisfactory solution. First, you should contact customer support for assistance. To resolve any concerns or issues, contact customer support at [email protected]. This process aims to resolve the dispute within sixty (60) days.
Applicable Law and Jurisdiction.
For members residing in the United Kingdom (UK), European Union (EU) or European Economic Area (EEA) or elsewhere where our arbitration agreement is prohibited by law, the laws of England, excluding conflict of laws rules, will apply to any disputes arising out of or relating to this Agreement or the Locals Services. For the avoidance of doubt, the choice of English governing law shall not supersede any mandatory consumer protection legislation in such jurisdictions.
Except for members residing in the UK, EU or EEA who may bring claims in their country of residence in accordance with applicable law and except for claims that may be properly brought in a small claims court of competent jurisdiction, all claims arising out of or relating to this Agreement, to the Locals Services, or to your relationship with Locals that for whatever reason are not submitted to arbitration will be litigated exclusively in the courts of England.
If you are U.S. User, these Terms, and all claims and causes of action in connection with, arising under or relating to the subject matter of these terms and conditions, in the broadest possible way, including tort claims (the “Claims”), shall be governed by, and construed in accordance with the laws of the State of Delaware without regard to its choice of law principles. To the extent applicable, the parties expressly disclaim the application of the United Nations Convention on Contracts for the International Sale of Goods. The choice of law designated herein shall apply to all factual and legal issues relating to or arising under the contract and shall survive termination of these Terms.
If you are a U.S. User, further you and Locals agree to the jurisdiction of Delaware to resolve any Claims that relate to or arise in connection with these Terms and that are not subject to mandatory Arbitration Section.
7. No Waiver. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your non-compliance with any of these Terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Contact us
If you have any questions or concerns regarding these Terms, you may contact us by email.